Are you a manufacturer or a trading company?
We are a direct manufacturer, allowing you to obtain factory pricing without additional agent fees.
What is the estimated delivery time?
Delivery time depends on the order quantity. Standard delivery is typically 7-10 days after order confirmation and payment.
What payment terms do you accept?
We require a 30% deposit before production and the remaining 70% balance before shipping. We support T/T, L/C, VISA, and Mastercard.
What shipping methods are available?
Based on your location, we can arrange shipment by sea, air, truck, or railway to your specified warehouse.
What should I do if I don't know how to operate the machine?
We provide operation videos and manuals with the machine. Our engineers also offer online training and can be sent to your site if necessary.
What is the warranty policy for the machine?
We provide a two-year warranty. During this period, we provide replacement parts for any non-artificial issues. Lifetime technical support is provided after the warranty.