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Frequently Asked Questions
This is the first time I buy the machine, is it easy to operate?
We provide an operation manual and video guidance. If you face any difficulties, our technical team can support you online via remote assistance tools, telephone, or video calls.
How to choose a suitable machine?
Please provide the material type, dimensions, and your specific functional requirements. We will recommend the most suitable model based on our extensive industry experience.
How can I trust the product quality?
The entire production process undergoes regular inspection and strict quality control. Every machine is tested before leaving the factory, and testing videos/pictures are available before delivery.
What if the machine has a problem after purchase?
During the warranty period, replacement parts are sent free of charge for any quality issues. We also offer lifetime technical support and 24-hour service via phone and digital communication.
What is the typical production capacity for this model?
This equipment is designed for high efficiency with a production capacity of approximately 50 sets per month, ensuring stable supply for large-scale operations.
Does the machine support multiple glass processing functions?
Yes, it is a versatile Glass Process Center that integrates drilling, milling, edging, and polishing functions into one horizontal system.