Are you a manufacturer?
Yes, we are a professional manufacturer with more than 5 specialized workshops dedicated to glass processing machinery.
What is the guarantee for the machine?
We provide an 18-month guarantee. This includes 24-hour technical support via email or calling, English manuals, and a 2-year quality guarantee for the machine (excluding consumables).
How is your after-sales service?
We offer 24-hour after-sale service. Inquiries are typically replied to within 12 hours. We have over 12 years of experience in this field with fluent English communication.
Do you provide equipment operation training?
Yes. We can dispatch professional engineers to your site for equipment installation, adjustment, and comprehensive operation training.
How long is the delivery time?
For standard machines, delivery takes 3-15 days. For non-standard or customized machines built to specific requirements, it typically takes 15 to 30 days.
What payment methods do you accept?
We accept various payment methods including L/C, T/T, D/P, Western Union, and others based on client preference.